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beginner levelDiploma in Business Administration
6-10hrs
diplomaBusiness
Effective and efficient business administration is essential to a healthy-functioning organisation and this free online Diploma in Business Administration teaches you some essential administrative duties involved in business administration and which skills are necessary to deliver a high-quality service. You will learn all about business operations, which processes you may be involved in as a business administrator and customer service basics.
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Diploma in Business Administration
Discover how to deliver top-quality administration services with this free online Diploma in Business Administration.
Effective and efficient business administration is essential to a healthy-functioning organisation and this free online Diploma in Business Administration teaches you some essential administrative duties involved in business administration and which skills are necessary to deliver a high-quality service. You will learn all about business operations, which processes you may be involved in as a business administrator and customer service basics.
Course description
Course module
A short ad will play before each lesson.
Module 15 Lessons
Introduction in Business Administration
This module will introduce you to basic equipment and skills needed to operate successfully within a business, especially in a customer-facing environment. These invaluable skills will help you see the importance of the right equipment for the right job along with the right attitude for working with people. The necessity of correct communication styles is also highlighted in this module.
1.Learning Outcomes
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2.Role of a Business Administrator
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3.Communication in Business
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4.Planning Communication
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5.Lesson Summary
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Module 26 Lessons
Working in a Business Environment
Module 36 Lessons
Key Business Administrative Duties
Module 41 Lessons
Diploma in Business Administration - First Assessment
Module 55 Lessons
Deliver and Evaluate Customer Service
Module 66 Lessons
The Production and Preparation of Documents
Module 71 Lessons
Diploma in Business Administration - Second Assessment
Module 81 Lessons
Course assessment
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